Return & Refund Policy

At 【请替换：店铺名称】, we want you to shop with confidence. If your purchase does not meet your expectations, you may request a return in accordance with the terms outlined below.

Return Time Limit

Return requests must be submitted within 30 days from the date your order is delivered.

Return Conditions

To be eligible for a return, items must meet all of the following requirements:

Be unused and in original condition.
Include original packaging and any accessories that came with the item.
Be free of damage, modifications, or misuse.
Be returned in a condition that allows for inspection.

We reserve the right to refuse any returns that do not meet these conditions.

Items Not Eligible for Return

The following products are typically not eligible for return:

Custom-made or personalized products.
Digital products and downloadable materials.
Gift cards.
Clearance or final sale items.
Items that have been used beyond a reasonable inspection.

Return Shipping Costs

Customers are responsible for all return shipping costs unless the return is due to an error on our part during order fulfillment or a confirmed product defect. Shipping fees are calculated and displayed at checkout for all purchases.

Refund Process

After we receive and inspect your returned item(s), we will notify you by email regarding the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 7–10 business days. Please note that processing times may vary depending on your payment provider.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please retain the original packaging and item(s) until the issue is resolved with our customer service team. We will work with you to rectify the problem promptly.